Do you own a GoFree Pro or GoFree Flex Pro vacuum system? If so, you may want to rethink using your GoFree battery. According to a recent product safety notice released by ProTeam, GoFree batteries pose a potential fire safety hazard due to lithium cell manufacturing abnormalities.
If your serial number begins with “12,” “13,” “14” or “15,” eVacuumStore advises you to stop using your GoFree battery immediately. The serial number is a twelve digit unique product identifier found on the back of the battery. The first two numbers inside the white portion of the label are what you need to look at to determine whether or not you have been affected by this recall.
ProTeam is currently exploring alternative avenues on how to best resolve this issue and should provide eVacuumStore with an update soon. For now, we advise everyone to remove these batteries from their vacuums and dial ProTeam’s customer service department at 1-866-888-2168 if they have any questions or concerns.
Models affected: 107317, 107397, 107401